PAC Missile Range, HI – Yorktown Systems Group, Inc. (Yorktown) announces the selection of Jacqueline (Jackie) Thompson as the Employee of the Year for 2018.
Jackie Thompson serves as the sole support for the Missile Defense Agency (MDA) at the Pacific Missile Range Facility in Hawaii for the Office Administration support program. She supports numerous large-scale missions of 200-400 personnel at any given time. Jackie processes all visit requests, team rosters, desk and phone assignments, badging preparation, Information Technology forms, and logistics preparation. She fills the role of Administrative Assistant, Security Officer, Logistics Liaison, Facilities Manager, and custodian when needed. These functions/ requirements are routine for many of our personnel supporting the MDA support contract, but Jackie executes these functions for the population of 200-400 personnel on her own.
Jackie’s detail-driven approach to task management and completion often exceeds expectations. She has the superb ability to operate independently, engaging with and supporting the senior leadership of the MDA during their most important operations. She always delivers first-class support without fail, and her honesty is beyond compare. It is often reported she brings her famous coffee-cake to the folks working long hours supporting the test missions executed at the site. This a perfect example of the ‘above and beyond’ mentality expected from Yorktown employees. Jackie is constantly recognized by senior leadership for the quality of her performance, products and professionalism. She is often commended for her open communication, teamwork and collaboration with her peers and all MDA personnel with which she works.
Yorktown Vice President for the Business Solutions division, Chris Hardy, states how Jackie embodies the Yorktown Guiding Principle of Reliability, “Jackie is the ultimate professional. Her dedication and outstanding performance in support of the MDA during perhaps their most crucial missions speaks volumes to her level of professionalism and initiative. They are a credit to herself, the MDA, and Yorktown.”
Yorktown is a professional services company providing customized solutions and management capabilities to help Federal and Civil organizations achieve their goals and objectives in the areas of training and education; language and cultural training; operational mission support; modeling and simulation; systems engineering/management analysis; administrative services; integrated logistics; and health and human services. Yorktown’s leadership and staff are innovative, informed, involved, and adaptive, providing the vision and expertise to stay in front of ever-changing client landscapes and challenges.